Returns are accepted within 14 days of receipt date for a refund to original payment, exchange or store credit.
HOLIDAY RETURN POLICY appliesonlyto online purchases made from 11/24/23- 12/27/23 :
Returns are accepted by January 11, 2024 for exchange or store credit.
All returns must be unworn, unaltered, and unwashed with tags attached and must be accompanied by the original receipt.
We do not offer returns on any of the following items: accessories, jewelry, intimates, swimwear, fragrance, and SALE items.
Special orders & Pre-Orders are not eligible for return or exchange.
If you require assistance on your return, please email us at firstname.lastname@example.org. If you are mailing your return back, securely pack your merchandise and receipt/return form in a box or envelope of your choice. You will be responsible for the return shipping cost.
You may bring your online purchases to the Bella Ragazza store location for an exchange or store credit ONLY.
We reserve the right to inspect any returned items for damages and make judgments as whether the item(s) were worn, altered, and/or washed. We reserve the right to charge a restock fees for non-compliance to our policy or to deny a return in part or full.
Checkout with $1.98 re:do product for free returns to store credit or exchanges on your order and send it back for free if it doesn't work.
Didn't checkout with Re:do?
You will still return like normal and purchase a label through our return link with discounted shipping rates saving you time and money.
Want a refund instead of store credit?
Whether you chose re:do or not, refunds are still available with a purchased shipping label. You will still return like normal and purchase a label through our return link with discounted shipping rates saving you time and money.